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Music School Terms and Conditions

By Joining Waltham Forest Music School the Parent or Carer Agrees to the Following Terms and Conditions:

  • - All terms are 10 weeks long and dates will be published at www.wfmusichub.org.
     

  • - Payment must be made online by the given date the previous term to secure the teaching slot.
     

  • - Subsidised fees are available for families on a low income who qualify for school Pupil Premium grants. To receive the Music School fee subsidy for the next academic year parents/carers must email evidence of eligibility for Pupil Premium such as copies of Universal Credit Statement showing housing benefit or reduced Council Tax to the Music Service office. Note that evidence must be submitted for each academic year, and that the Council Tax single occupancy 25% discount and Universal Free School Meals doesn't apply.

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  • - If fees remain unpaid students will not be eligible to participate in WFMS services including, but not limited to, events and exam entry.
     

  • - If parents/carers wish to cancel lessons, this must be done in writing before the payment deadline.
     

  • - If the teacher misses the lesson, he/she will attempt to make it up at the end of term and if this is not possible a credit/refund will be issued for that lesson. If a teacher is unwell and/or unable to teach, the Music Service will seek to find a cover teacher to ensure continuity of lessons. The Music Service will do their best to inform parents/carers of any cover arrangements.

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  • - If a WFMS tutor is unable to deliver a planned session within the ten-week term, then this lesson will be rescheduled in the make-up week at the end of the Music School term. Students will be expected to be available to attend lessons this week and refunds will not be possible due to student absence.
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  • - If a WFMS tutor is unable to deliver make up lessons during the make-up week, a credit or refund will be given.

 

  • - If a student misses a lesson for any reason, fees will not be refunded as the teacher will still be here and the lesson will not be made up. 
     

  • - If Music School is cancelled due to unavoidable circumstances such as severe weather, lesson fees will not be refunded and lessons will not be made up.
     

  • - The Music Service will not administer any medication but will pass information to medical personnel.
     

  • - The information provided on this form will be stored in a secure database that is hosted by a third party on our behalf until the student is 18 years of age, unless requested otherwise. This information is used to administer and contact parents/carers about the services they have signed up for.
     

  • - WFMS is under a duty to protect the public funds it administers and so may use the information provided on this form within the council for the prevention and detection of fraud.   
     

  • - WFMS may share this information with other bodies administering public funds for this purpose.   

 

  • - WFMS is required to provide aggregated information to funding organisations such as Arts Council England. Such statistics are used to monitor the effectiveness of WFMS. It is not possible to identify individual children from this information.

Date last reviewed: 21 July 2025

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